Contact information

Get in Touch

For questions about products, orders, shipping, or returns, you can contact us using the information below.


Customer Support

For general inquiries, order assistance, or product-related questions, please contact us via email:

Email: info@aisharel.com


Phone Support

You can also reach us by phone:

Phone: +86 178-7229-7198

Please note that response times may vary due to time zone differences (China Standard Time, GMT+8). We typically respond to emails within 24–48 hours on business days.


Business Address

Our registered business address is:

Yicheng District Aishang Cai Garment Factory
Huangquan Village, Eshan Town, Yicheng District,
Zaozhuang City, Shandong Province, China

This address is used for shipping, returns, and operational purposes.
All orders are shipped from this location in China, and returns must also be sent to this address.


Business Hours

Monday – Friday: 9:00 AM – 6:00 PM (GMT+8)
Saturday – Sunday: Limited support


Before You Contact Us

To help us process your request more efficiently, please include the following information where applicable:

  • Your order number
  • A clear description of your inquiry
  • Any relevant photos (for product issues or returns)