Privacy policy

Last updated: April 30, 2026

Introduction

At Aisharel, operated by Yicheng District Aishang Cai Garment Factory(Brand: Aisharel), a company located in Zaozhuang, Shandong Province, China, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, place an order, or interact with our services.

This policy applies to customers in the United States. By using our website and services, you consent to the practices described in this policy.

Information We Collect

1. Information You Provide

We collect information you voluntarily provide when you:

Place an order or create an account
Contact customer support
Subscribe to newsletters or promotional communications

This may include:

Full name
Email address
Shipping and billing address
Phone number
Order details and purchase history
Payment-related information (processed securely through PayPal)

2. Information Collected Automatically

When you visit our website, we automatically collect certain technical and usage data, including:

IP address and approximate location (country/state level)
Browser type, device type, operating system, and screen resolution
Pages visited, time on site, and browsing behavior
Referring and exit pages

This information helps us analyze performance, improve functionality, and enhance user experience.

3. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

Enable essential website functions (e.g., cart and checkout)
Remember user preferences
Analyze traffic and measure marketing performance

You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain site features.

How We Use Your Information

We use your information for legitimate business purposes, including:

Processing orders and completing transactions via PayPal
Shipping products from China to your U.S. address
Sending order updates, shipping notifications, and support responses
Providing customer service
Improving our website, products, and services
Detecting and preventing fraud or unauthorized activity
Complying with legal obligations and enforcing our Terms of Service

We do not use your data for purposes unrelated to our services.

Sharing of Information

We do not sell your personal information.

We may share your data with trusted third parties only when necessary:

Payment processors (e.g., PayPal) – to process secure transactions
Shipping carriers & logistics partners – to deliver orders
Hosting, analytics, and technical providers – to operate and improve our website
Professional advisors (e.g., legal or accounting) – when required by law

All third parties are contractually obligated to protect your data and use it only for authorized purposes.

Data Retention

We retain personal data only as long as necessary to:

Fulfill orders and provide services
Comply with legal and regulatory requirements
Resolve disputes and enforce agreements

Order-related data may be retained for up to 7 years for accounting and tax purposes. When no longer required, data is securely deleted or anonymized.

Data Security

We implement appropriate security measures, including:

SSL/TLS encryption for all data transmissions
Secure payment processing through PayPal
Restricted access to sensitive data
Ongoing monitoring and security assessments

While we use industry-standard protections, no method of transmission or storage is completely secure.

Your Rights (U.S. Customers)

Depending on your state (e.g., California under CCPA/CPRA), you may have the right to:

Know what personal data we collect
Access or request a copy of your data
Request correction or deletion (subject to legal limitations)
Opt out of the sale of personal data (note: we do not sell data)
Receive equal service regardless of exercising your rights

To exercise these rights, please contact us. We will respond within 45 days, as required by applicable law.

Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect, use, or disclose personal information from children under 13 years of age.

If we become aware that we have inadvertently collected personal information from a child under 13, we will take reasonable steps to delete such information as quickly as possible.

Our website is intended for users who are 18 years of age or older. Parents or legal guardians who allow their children under 18 to access our website are responsible for supervising their activity and ensuring compliance with these policies.