Terms of service

Last updated: April 30, 2026

Overview

This website is operated by Yicheng District Aishang Cai Garment Factory (Brand: Aisharel). Throughout the site, the terms “we”, “us”, and “our” refer to Yicheng District Aishang Cai Garment Factory (Brand: Aisharel).

By accessing our website or purchasing from us, you agree to be bound by the following Terms of Service, including all policies referenced herein.

These Terms apply to all users of the site, including browsers, customers, and merchants.

Use of Our Website

By using this website, you represent and warrant that:

  • You are at least 18 years of age or the age of majority in your jurisdiction of residence
  • You have the legal capacity to enter into these Terms of Service and to form a binding contract
  • You will use our website and products only for lawful purposes
  • You will not attempt to interfere with the security, functionality, or proper operation of the website

We do not knowingly allow users under the age of 13 to use our services, in accordance with applicable privacy laws such as COPPA.

Product Information & Availability

We strive to provide accurate product descriptions, images, and pricing. However:

  • Product colors may vary slightly due to screen differences
  • Measurements may have minor deviations
  • Availability may change without prior notice

We reserve the right to modify or discontinue products at any time without liability.

Orders & Payment

When placing an order, you agree that:

  • All information provided is accurate and complete
  • You are authorized to use the selected payment method

We reserve the right to cancel or refuse any order if we suspect fraud, unauthorized activity, or incorrect pricing.

In such cases, customers will be notified and refunded if payment has been processed.

Shipping & Delivery

Please refer to our detailed Shipping Policy.

All orders are processed and shipped from our warehouse in Zaozhuang, Shandong Province, China.

Typical total delivery time to the United States is 12–30 business days. Delivery times are estimates and may vary due to external factors (including customs clearance).

Customers are responsible for providing accurate shipping information and any applicable customs duties or taxes.

We are not liable for delays caused by carriers or customs clearance processes.

Returns & Refunds

Please refer to our detailed Return & Refund Policy at:

https://aisharel.com/pages/return-refund-policy
In general:

  • Returns are accepted within 30 days of delivery
  • Items must be unused and in original condition with tags attached
  • Customers are responsible for return shipping costs to China

Refunds will be processed after inspection of returned items and issued to the original PayPal account (usually within 5–10 business days).

Shipping fees are generally non-refundable.

Intellectual Property

All content on this website, including images, text, and design elements, is the property of Yicheng District Aishang Cai Garment Factory (Brand: Aisharel) or its content suppliers and is protected by applicable intellectual property laws.

Unauthorized use, reproduction, or distribution is prohibited.

Limitation of Liability

To the fullest extent permitted by law, Yicheng District Aishang Cai Garment Factory (Brand: Aisharel) shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Losses resulting from misuse of products
  • Delays or interruptions beyond our control

Our liability is limited to the amount paid for the purchased product.

Third-Party Services

Our website may include links or integrations with third-party services. We are not responsible for the content, policies, or practices of these third parties.

Users are encouraged to review their terms before engaging with them.

Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on this page.

Continued use of the site constitutes acceptance of the updated Terms.

Contact Information

If you have any questions about these Terms, please contact us:

Company Name: Yicheng District Aishang Cai Garment Factory (Brand: Aisharel)
Email: info@aisharel.com
Phone: +86 178-7229-7198
Address: Huangquan Village, Eshan Town, Yicheng District, Zaozhuang City, Shandong Province, China